Here is a list of Frequently Asked Questions for our shop, if you can't find the answers you were looking for, we kindly ask you to contact us at support@flashboxshop.com and we'll get back to you as soon as we can. 

Regards, 

FlashBox Team 

Policy

If you are unhappy with your purchase within 2 weeks of receiving it, contact us: we will provide you a shipping label and offer you a full refund.

Please note: Return cost are paid by customers

We cannot offer you a refund if the product is damaged. 

You cannot cancel your order once it has been processed, contact our customer service if you have any problem.

If this happens, then please contact us on support@flashboxshop.com with your order number and the product you received.
We will take care of you and make sure that you are completely satisfied with the solution.

Shipping

You can check the status of your order through the tracking number you receive once your order has been dispatched.

We offer Free Express Worldwide Shipping in 7-21 business days.

*Please note that because of Covid-19 restrictions and couriers inefficiency orders might have delays 

Feel free to email us support@flashboxshop.com